Security Tips

Learn more about Protecting Your Personal & Financial Information!

With all the horror stories about ID Theft, hackers, and compromised data, do you ever wonder just what can you do to protect your personal and financial information? Carolina Postal has partnered with Digital Defense to bring you constant up-to-date free information on the pro-active steps you can take for your own protection. Please click here to learn more about protecting your private information.

If you need a copy of a check that cleared BEFORE February 4th, 2008, you will need to contact an Account Manager at 1.800.865.0445. Due to upcoming Federal regulartory changes (known as Check 21) check copies will no longer be available online in a "gray-scale" but pure black & white copies. Due to the format changes for the new black & white copies, older versions of cleared checks will need to be ordered through us.

Carolina Postal Credit Union is committed to protecting your accounts and your personal information. Occasionally, we receive safety and security tips that go beyond having an account at CPCU. On this page, you will find various topics that are about protecting you - our member.

ATM Safety!

Click here for safety tips when using any ATM machine.

Report lost or stolen ATM/Debit Cards:
(704) 392-6457 or (877) 392-6971

11 car-care tips that save gas

Click here to save some cold hard cash as the gas prices continue to rise.

Need help understanding your Credit?

Click here for a few tips.

Attention: Veteran's discharged from 1975 through 2006 - Public Service Announcement

In May of 2006, there was information stolen from the home of a Veteran's Administration employee that contained information on all Veteran's discharged from 1975 through 2006. The information may have also included information on their spouses.

Please see this document regarding official statements from the Veteran's Administration. Carolina Postal Credit Union gathered the information directly from www.va.gov on May 31, 2006.

Internet/E-Mail Fraud Alert

Recently, there have been multiple e-mail fraud attempts, known as "Phishing, that were initiated via e-mail sent to members of the general public that appear to be from various financial institutions. This false e-mail asks for the recipient to click on a link to verify their credit union account registration. If the recipient proceeded to do so, the link directed them to a false website and asked for their credit union account number and PIN, along with other personal information.

CPCU does not ask members for personal information such as your account number, address, social security number etc. Anyone who receives an e-mail that appears to be from CPCU and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail.

If you have responded to an e-mail like the one listed above and provided any confidential account information, please notify us immediately.

If you feel that you have received a fraudulent phishing e-mail from CPCU, please forward the entire e-mail message to dmclean@cpcuonline.com

Additionally, you can file formal complaints concerning any suspected fraudulent e-mail with the Internet Fraud Complaint Center (IFCC) at http://www.IC3.gov . The IFCC is a partnership between the Federal Bureau of Investigation, and the National White Collar Crime Center.