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Home >> Convenience & Access >> ZIP 24
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With a Touch-tone telephone and a Personal Identification Number (PIN), your credit union accounts are never more than a telephone call away with ZIP24. It's a convenient and easy way to handle your finances at home, work or while traveling. ZIP24 provides you with computerized access to your accounts 24 hours a day, 7 days a week. It is the ultimate in convenience and it's entirely safe.
To make it even better, ZIP24 is a service provided at NO COST to credit union members. ZIP24 is safe and confidential for these reasons:
To get started, contact us in Charlotte at (704) 392-3418, in Winston-Salem at (336) 723-1024 or in High Point at (336) 882-3926. You can also reach us toll-free at (800) 865-0445. ZIP24 is a safe and convenient way to keep in touch with your credit union accounts 24 x 7 x 365.
Service Code List:
Main Menu:
1. Balance Inquiries 2. History Inquiries 3. Withdrawals by Check 4. Transfers 5. Checking Information 6. Loan Information 7. Additional Options 0. Transfer to Operator *. End Call # Repeat Main Menu Options Balance Inquiry Menu:
1. Savings Balance --Regular Savings ID is 0 --Special Savings ID is 1 2. Checking Account Balance 3. Account Balance --IRA’s, CD’s and Trusts 4. Loan Balance 5. List of Open Shares 6. List of Open Loans 0. Transfer to Operator *. End Call #. Return to Previous Menu History Inquiry Menu:
1. Last Payroll Deposit 2. Last Deposit 3. Share History 4. Loan History 5. Deposit History 6. Recent Transaction Activity --1. Checking History --2. ATM History --3. ACH History --4. Payroll History --5. Loan Payment History --0. Transfer to Operator --*. End Call --#. Return to Previous Menu 0. Transfer to Operator *. End Call #. Return to Previous Menu Withdrawals by Check Menu:
1. Savings Withdrawals --Regular Savings ID is 0 --Special Savings ID is 1 2. Checking Withdrawal 0. Transfer to Operator *. End Call #. Return to Previous Menu Transfer Menu:
1. Savings to Checking --Regular Savings ID is 0 --Special Savings ID is 1 2. Checking to Savings 3. Savings to Savings 4. Savings to Loan 5. Checking to Loan 0. Transfer to Operator *. End Call #. Return to Previous Menu Checking Information Menu:
1. Checking Balance 2. Check Number Inquiry 3. Checking History 4. Check Stop Payment 5. Check Re-orders 6. Check Copies 0. Transfer to Operator *. End Call #. Return to Previous Menu Loan Information Menu:
1. Loan Balance 2. List of Open Loans 3. Loan Payment Amount/Due Date 4. Loan Payment History 5. Loan Payoff 0. Transfer to Operator *. End Call #. Return to Previous Menu Additional Options Menu:
1. Year to Date Information --1. IRA Contribution --2. Dividend Information --3. Interest Information --0. Transfer to Operator --*. End Call --#. Return to Previous Menu 2. Change Preference Information --1. Change PIN Number --2. Change to Expert Mode --0. Transfer to Operator --*. End Call --#. Return to Previous Menu 3. Switch to Another Account 4. Special Inquiry Numbers --1# Savings Rates --2# CD Rates --3# IRA Rates --4# Auto Rates --5# VISA Rates --6# Signature Loan Rates --7# Hours of Operation --8# Holiday Closing --9# Current Promotion Zip 24 – Expert Mode
To report a lost or stolen ATM/Debit Card, please call (704) 392-6971 or toll free at (877) 392-6971.
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