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ZIP 24 - 1.887.280.4724 or 704.392.6457
With a Touch-tone Phone and a Personal Identification Number (PIN), your credit union accounts are never more than a telephone call away with ZIP24. It's a convenient and easy way to handle your finances at home, work or while traveling. ZIP24 provides you with computerized access to your accounts 24 hours a day, 7 days a week. It is the ultimate in convenience and it's entirely safe.
To make it even better, ZIP24 is a service provided at NO COST to credit union members. ZIP24 is safe and confidential for these reasons:
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Only you have access to your password/PIN,
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Transactions can be made only between your own accounts,
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Transfers can't be made to someone else's account.
ZIP24 is a safe and convenient way to keep in touch with your credit union accounts 24 x 7 x 365. For a list of Service Codes scroll below.
You may also access ZIP24 thru your local branch phone number - just listen to the menu for the option to press.
Charlotte (704) 392-3418 - Winston-Salem (336) 723-1024
Hickory (828) 328-4529 - High Point (336) 882-3926 - Greensboro (336) 292-8340
Toll Free (800) 865-0445
ZIP24 Service Code List:
Main Menu:
1. Balance Inquiries
2. History Inquiries
3. Withdrawals by Check
4. Transfers
5. Checking Information
6. Loan Information
7. Additional Options
0. Transfer to Operator
*. End Call
# Repeat Main Menu Options
Balance Inquiry Menu:
1. Savings Balance
--Regular Savings ID is 0
--Special Savings ID is 1
2. Checking Account Balance
3. Account Balance
--IRA’s, CD’s and Trusts
4. Loan Balance
5. List of Open Shares
6. List of Open Loans
0. Transfer to Operator
*. End Call
#. Return to Previous Menu
History Inquiry Menu:
1. Last Payroll Deposit
2. Last Deposit
3. Share History
4. Loan History
5. Deposit History
6. Recent Transaction Activity
--1. Checking History
--2. ATM History
--3. ACH History
--4. Payroll History
--5. Loan Payment History
--0. Transfer to Operator
--*. End Call
--#. Return to Previous Menu
0. Transfer to Operator
*. End Call
#. Return to Previous Menu
Withdrawals by Check Menu:
1. Savings Withdrawals
--Regular Savings ID is 0
--Special Savings ID is 1
2. Checking Withdrawal
0. Transfer to Operator
*. End Call
#. Return to Previous Menu
Transfer Menu:
1. Savings to Checking
--Regular Savings ID is 0
--Special Savings ID is 1
2. Checking to Savings
3. Savings to Savings
4. Savings to Loan
5. Checking to Loan
0. Transfer to Operator
*. End Call
#. Return to Previous Menu
Checking Information Menu:
1. Checking Balance
2. Check Number Inquiry
3. Checking History
4. Check Stop Payment
5. Check Re-orders
6. Check Copies
0. Transfer to Operator
*. End Call
#. Return to Previous Menu
Loan Information Menu:
1. Loan Balance
2. List of Open Loans
3. Loan Payment Amount/Due Date
4. Loan Payment History
5. Loan Payoff
0. Transfer to Operator
*. End Call
#. Return to Previous Menu
Additional Options Menu:
1. Year to Date Information
--1. IRA Contribution
--2. Dividend Information
--3. Interest Information
--0. Transfer to Operator
--*. End Call
--#. Return to Previous Menu
2. Change Preference Information
--1. Change PIN Number
--2. Change to Expert Mode
--0. Transfer to Operator
--*. End Call
--#. Return to Previous Menu
3. Switch to Another Account
4. Special Inquiry Numbers
--1# Savings Rates
--2# CD Rates
--3# IRA Rates
--4# Auto Rates
--5# VISA Rates
--6# Signature Loan Rates
--7# Hours of Operation
--8# Holiday Closing
--9# Current Promotion
Zip 24 – Expert Mode
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Code
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Description
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Code
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Transaction
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10
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Savings Balance
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40
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Savings Withdrawal
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11
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Checking Balance
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41
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Checking Withdrawal
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12
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Share Balance
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45
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Debit Card History
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13
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Loan Balance
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46
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Credit Card History
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14
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Share List
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47
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POS History
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15
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Loan List
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50
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Loan Payment Inquiry
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16
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Share Balance History
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51
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Loan Payoff Amount
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17
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Loan Balance History
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52
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Loan Payment History
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20
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Share History
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59
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Loan Application
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21
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Deposit History
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60
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Check Copy
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22
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Loan History
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61
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Change to Menu Mode
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23
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Check # Inquiry
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62
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Check Stop Payment
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24
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Check History
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63
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Dividend Paid
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25
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Last Deposit
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64
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Interest Paid
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26
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Last Payroll Deposit
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65
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Check Re-order
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27
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Payroll History
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67
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Check Number Range
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28
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ATM History
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70
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IRA Contributions
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29
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ACH History
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90
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Dial out of Audio
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30
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Savings to Checking Transfer
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97
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New Account #
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31
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Checking to Savings Transfer
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98
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Help
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32
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Share to Share Transfer
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99
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Goodbye
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33
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Savings to Loan Transfer
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34
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Checking to Loan Transfer
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|
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To report a lost or stolen ATM/Debit Card, please call (704) 392-6971 or toll free at (877) 392-6971.
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